Charlotte's Web/New Customer Welcome Discount/email teardown

Hey - 🌿20% off your Charlotte's Web Order

How Charlotte's Web built this send — a new customer welcome discount email shipped as mixed / modular on Tuesday at 7am, carrying a 20% % off offer. Below is Kujola's field-by-field extraction; the original creative is rendered at the end.

From: Charlotte's WebflowPreheader: “Open to unlock your gift!👀 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Offer
20% off
Voice warmth
0.72
Sent
Tue · 7am
Format
Mixed / modular
How this send compares
  • 20% off2.5 points shallower than the tracked set average of 22.5% (this brand averages 22.1% when it discounts).
  • Voice warmth 0.76 for Charlotte's Web vs 0.70 across the set — a warmer, more human register than the average competitor.
01

Message & creative

Message theme
New Customer Welcome Discount
Creative format
Mixed / modular
Secondary: Product hero
Secondary theme
Clean Ingredients / Full Spectrum Cbd
Hero headline
Welcome to the Force of Nature. Get 20% off with [redacted]
Emotional appeal
trust
Calendar moment
Evergreen
Not tied to a seasonal window.
02

Offer

Mechanic
% off
A percentage off the price — the most common kind.
Depth
20% off
Promo phase
Launch
The sale opens and the main offer is shown.
Promo code
[redacted]
Minimum spend
None
Urgency
None
Carries exclusions
03

Voice & tone

Warmth0.72
ClinicalWarm
Formality0.38
CasualFormal
Reader focus0.75
“We”“You”
Expressiveness0.65
RestrainedExuberant

Reading grade 7.0 — the approximate US reading level of the body copy.

04

Call to action

Primary CTA
“GET 20% OFF”
Destination
Collection
Links to a category or a grid of products.
Verb framing
Shop / Buy
Direct buying words — 'Shop now', 'Add to bag'.
CTA count
22
Multi-CTA layout
Primary destination URL
trk.cwhemp.com
No UTM tagging detected
Tracking domain
trk.cwhemp.com
ESP fingerprint · Unknown
05

Deliverability posture

SPF
None
DKIM
Pass
DMARC
Pass
Policy: reject
One-click unsubscribe
Supported (RFC 8058)
Unsub scheme: https
From alignment
Aligned
Domain: dedicated subdomain
Footer hygiene
postal address
06

Send timing

Day
Tuesday
Local hour
7am
Send type
flow
Flow: welcome
07

Claims & products

Claims extracted
  • Full-Spectrum CBDingredient · unsubstantiated
  • Where nature and science work together to bring out your best.efficacy · unsubstantiated
  • Every formula is crafted, tested, and perfected for you.efficacy · unsubstantiated
  • Non-CBD THC-Freeingredient · substantiated
  • These statements have not been evaluated by the Food and Drug Administration.efficacy · unsubstantiated
Products featured
  • Sleep CBD Gummiesbestseller
  • Stay Asleep Gummies
  • Daily Care CBD Gummies
  • Daily Care CBD Softgels
  • Daily Care 60MG CBD Oil
  • Original Formula CBD Oil
Kujola

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Kujola compares your emails against the brands you track: offers, voice, how often they send, creative, and delivery. We report what's in the emails — we don't rank or score.

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08

The creative

The original email as it rendered in the inbox. Shown for reference and sandboxed — it is not part of the indexed analysis above.