Serge Lutens/Welcome Offer/email teardown

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How Serge Lutens built this send — a welcome offer email shipped as mixed / modular on Tuesday at 7am, carrying a 10% % off offer. Below is Kujola's field-by-field extraction; the original creative is rendered at the end.

From: Serge Lutensflow
Offer
10% off
Voice warmth
0.65
Sent
Tue · 7am
Format
Mixed / modular
How this send compares
  • 10% off12.5 points shallower than the tracked set average of 22.5% (this brand averages 10.0% when it discounts).
  • Voice warmth 0.62 for Serge Lutens vs 0.70 across the set — a cooler, more clinical register than the average competitor.
01

Message & creative

Message theme
Welcome Offer
Creative format
Mixed / modular
Secondary: Product hero
Secondary theme
Brand Discovery / Best Sellers
Hero headline
Welcome to Serge Lutens!
Emotional appeal
exclusivity
Calendar moment
Evergreen
Not tied to a seasonal window.
02

Offer

Mechanic
% off
A percentage off the price — the most common kind.
Depth
10% off
Promo phase
Launch
The sale opens and the main offer is shown.
Promo code
[redacted]
Minimum spend
None
Urgency
None
Expires Thu, Dec 31, 2026
03

Voice & tone

Warmth0.65
ClinicalWarm
Formality0.75
CasualFormal
Reader focus0.70
“We”“You”
Expressiveness0.45
RestrainedExuberant

Reading grade 7.0 — the approximate US reading level of the body copy.

04

Call to action

Primary CTA
“SHOP NOW”
Destination
Collection
Links to a category or a grid of products.
Verb framing
Shop / Buy
Direct buying words — 'Shop now', 'Add to bag'.
CTA count
20
Multi-CTA layout
Primary destination URL
ctrk.klclick.com
No UTM tagging detected
Tracking domain
ctrk.klclick.com
ESP fingerprint · Klaviyo
05

Deliverability posture

SPF
None
DKIM
Pass
DMARC
Pass
Policy: none
One-click unsubscribe
Supported (RFC 8058)
Unsub scheme: both
From alignment
Misaligned
Domain: subdomain
Footer hygiene
privacy link
06

Send timing

Day
Tuesday
Local hour
7am
Send type
flow
Flow: welcome
07

Claims & products

Claims extracted
  • 4 free samples with every orderingredient · unsubstantiated
  • Free shippingguarantee · unsubstantiated
  • Secure paymentsguarantee · substantiated
  • Shop now pay laterguarantee · unsubstantiated
Products featured
  • Écrin de fuméehero
  • Ambre sultan (best-seller)bestseller
Kujola

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08

The creative

The original email as it rendered in the inbox. Shown for reference and sandboxed — it is not part of the indexed analysis above.